Klaviyo owns email. CoCo owns WhatsApp. Use both — or understand why switching your WhatsApp stack changes everything.
Chat. Converse. Convert.
What CoCo does that Klaviyo can't
AI translates messages natively. UK and French customers get messages in their language automatically. Klaviyo has no equivalent.
Full purchase flow completed inside the chat thread. Live now. Klaviyo has no in-WhatsApp purchase capability.
Click-to-WhatsApp ad campaigns that open a CoCo conversation. Full CTWA support live. Klaviyo does not offer this.
Why native AI changes deliverability
WhatsApp is not email. Meta actively monitors account behaviour and adjusts send limits accordingly.
AI stack head-to-head
| AI Capability | CoCo AI | Klaviyo |
|---|---|---|
| AI Sales Agent in chat Responds, recommends, closes | ✓ Included No per-conversation fee | ⚠ Paid add-on $0.70/convo + $200+/mo. Intro price ends June 30, 2026. |
| AI campaign generation Brief in, message out | ✓ Included | Private beta Composer — not GA |
| AI flow generation Welcome, Cart, Post-Purchase | ✓ Included | ✗ No |
| AI Agent training Brand voice, catalogue, policies | ✓ Included | ✗ No |
| Convert Klaviyo emails → WhatsApp flows AI rewrites existing flows | ✓ Yes No rebuild from scratch | ✗ No |
Support and infrastructure
Full feature comparison
| Feature | CoCo AI | Klaviyo |
|---|---|---|
| AI Capabilities | ||
| AI Sales Agent in chat | ✓ Included | ⚠ $0.70/convo + $200+/mo |
| AI campaign generation | ✓ Included | ⚠ Private beta |
| AI flow generation | ✓ Included | ✗ No |
| AI Agent training on brand voice | ✓ Included | ✗ No |
| Convert Klaviyo emails → WhatsApp (AI) | ✓ Yes | ✗ No |
| Platform and Commerce | ||
| Buy directly inside WhatsApp | ✓ Live | ✗ No |
| Click-to-WhatsApp ads | ✓ Live | ✗ No |
| Multilingual AI (96 languages) | ✓ Yes | ✗ No |
| Shopify integration | ✓ Yes | ✓ Yes |
| Gorgias integration | ✓ Yes | ✓ Yes |
| GDPR-compliant opt-in | ✓ Yes | ✓ Yes |
| Support and Operations | ||
| Dedicated Meta BM support | ✓ Included | ✗ No |
| White-glove onboarding | ✓ All plans | ⚠ Enterprise only |
When brands push back
CoCo sits alongside Klaviyo. Email stays in Klaviyo. CoCo syncs directly with your Klaviyo segments — no migration required. The AI converts your existing Klaviyo email flows into WhatsApp messages automatically. Setup is fast because you're already on Klaviyo.
Klaviyo added WhatsApp as a channel. CoCo was built for WhatsApp from the start. The practical gap: CoCo's AI Agent is included — Klaviyo's costs extra and the intro rate ends June 30. CoCo manages the Meta Business Manager account — Klaviyo doesn't. And CoCo's two-way AI keeps Meta account health high. Klaviyo sends. CoCo converses. On WhatsApp, that distinction shows up in deliverability.
Ask them to break out the pricing on a per-message basis, not a per-credit basis. Most accounts pay significantly more per message with Klaviyo's credit model. And Klaviyo's AI agent is a separate add-on at $0.70/conversation plus $200+/month. That intro pricing ends June 30.
That's exactly why CoCo's white-glove service matters. CoCo's team handles the setup: flow builds, messaging maps, Meta BM management, campaign structure. The AI handles customer conversations without anyone in the loop. Once it's live, the day-to-day lift is minimal.
See CoCo in action or get a pricing comparison built around your store.
Talk to Jeremy → [email protected]